Care planning

Make room for the practical questions.

Getting to care should not require guessing about the room, the route, or the arrangements.

Coming to Palo Alto

Shawn sees adults and couples at 667 Lytton Ave, Suite #9, Palo Alto, CA 94301, through A Good Place Therapy. Confirm your appointment before coming to the office; a website inquiry is not a walk-in arrangement.

Check directions from your location. Travel time from Menlo Park, Mountain View, Stanford and other nearby areas varies by starting point, route and time of day. A “20-minute area” is not a reliable promise.

Ask about parking, building entry, stairs or elevator access, restroom access and any other arrangement you need. Contact the practice before your visit to confirm the arrangements you need.

Explore visiting from Menlo Park, Mountain View or Sunnyvale.

Considering online sessions

Online sessions are offered for clients located in California. Discuss whether that format is suitable for your situation. Tell the clinician if you will be traveling before arranging a session; location and professional rules matter.

  • Ask which service is used and how you will receive the invitation.
  • Choose a setting where you can speak privately and are not driving.
  • Agree on what to do if the connection drops.
  • Ask how location, emergency contact information and privacy are handled during intake.
  • Discuss any accessibility or communication needs before the appointment.

California BBS consumer resources and license lookup provides consumer information on telehealth and checking a professional’s credentials.

Choose a workable next step

You can ask practical questions without committing to ongoing therapy. Use the consultation checklist, review fees and insurance questions, or request a conversation.

This guide offers questions and care-navigation information, not an assessment or treatment recommendation.